Frequently Asked Questions
Before contacting the Australian Cemetery Index, please check the answers to these Frequently Asked Questions.
Q: My ancestor was buried in this cemetery. Why isn't he/she on the list of inscriptions?
A: We list headstone inscriptions and do not usually have any information about unmarked graves. If the name is not listed, it means that we found no legible inscription for him/her. Remember that in most cemeteries, around a quarter of all graves are unmarked.
Q: How can I find out where my ancestor's unmarked grave is in this cemetery?
A: See the administration details on the cemetery page. Wherever possible, contact details are given for further enquiries.
Q: I'm looking for the grave of my ancestor; can you tell me where he is buried?
A: All information we have is on the website. If he is not in our database (see Name Search), we can't help.
Q: When will a certain cemetery be listed?
A: We are unable to forecast when any particular cemetery may be added.
Q: How can I arrange for a headstone to be erected or repaired?
A: Contact a funeral director in the area.
Q: I've just refurbished a grave. Can you update your picture, please?
A: We do not update cemetery pictures on a regular basis but only as opportunities arise.
Q: Can I submit more information or new pictures?
A: No, we do not have the resources available to accept new information.
Q: Can you tell me more about a particular person or family buried at this cemetery?
A: No. All our information is already shown. A local historical society may be able to help you. There are a few on our links page.
Q: The details on the listing are wrong. Can they be corrected?
A: Sorry, we are no longer able to make corrections to the site.